According to PayScale.com, certified IT and computer support specialists can earn around $44,970 per year on average.
Earning CompTIA A+ certification expands job opportunities for computer and IT support specialists because it focuses on knowledge that can be applied across computer systems and networks.
The Bureau of Labor Statistics also lists “Computer Support Specialist” among its most promising career areas, expecting 10 percent annual growth in job opportunities over the coming decade.
Prerequisites
There are no prerequisites to take this course.
This course can be taken on either a PC or Mac.
Curriculum
CompTia A+ (220-1001)
Introduction to the 220-1001 section of the CompTIA A+ exam
Hardware
Desktop and laptop assembly, motherboards, BIOS and Processors
Hardware Part II
Troubleshooting cooling and power issues, maintaining and install hard drives and storage
Networking
Common approaches to network connections, router setup, TCP/IP and local networking
Mobile and More
Mobile device security and virtualization
CompTia A+ (220-1002)
Introduction to the 220-1002 section of the CompTIA A+ exam
Windows
Tools for installing and maintaining Windows interfaces, command lines and remote desktops
Troubleshooting
Solving problems with boot process, startup and re-installation
Security
Best practices for securing Windows from malicious software
Mac & Linux
Troubleshooting and maintaining MacOS and Linux operating systems
David Grimes
David Grimes has more than 10 years of management and leadership experience in the private and non-profit sectors. Grimes is passionate about technology and education, having worked as academic dean, student services director, technology coordinator, teacher, consultant, and technology columnist. He holds a Master of Education and a Bachelor of Science from Ohio State University, both in Technology Education.
Why should I get CompTIA A+ certified?
The CompTIA A+ certification addresses performance-based topics and questions that prove you can think on your feet and solve systems, software and network problems in real-time.
Why does the CompTIA A+ Certification matter for IT support specialists?
As the most respected associate-level IT certification in the industry, CompTIA A+ certification verifies that you have passed a standard that is supported by companies like Intel, Dell and HP.
What do IT/Computer support specialists do?
Support specialists install and support hardware, including computers, accessories, mobile devices and network equipment. They also monitor, maintain and troubleshoot hardware, networks, operating systems and applications.
Which job titles is the CompTIA A+ Certification associated with?
Every organization creates its own job titles. CompTIA A+ certified professionals could work as a service desk analyst, technical support specialist, desktop support administrator, help desk technician or system support specialist.
