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Microsoft Exchange Online Service Disruption

Microsoft is investigating a service disruption affecting Exchange Online users across the Americas. The University of the District of Columbia (UDC) is impacted, and some users may currently be unable to access their email.

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UDC Facilities Update

At this time, a definitive timeline for reopening Buildings 32 and 42 has not been established. The reopening of these facilities remains contingent upon the successful completion of repairs, testing, inspections and confirmation that the affected electrical distribution equipment can be safely re-energized.

For safety concerns, contact OPSEM at 202-274-5050. For emergencies, call 911.

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David A. Croom

Member of the Board of Trustees

David A. Croom

David Croom

David A. Croom is vice president and program officer at JPMorgan Chase, where he is part of the firm’s Global Philanthropy team. He works within the Jobs & Skills pillar, which focuses on expanding economic opportunity and career pathways. In this role, he manages national philanthropic investments in college access, policy, and youth pathways, including support for Historically Black Colleges and Universities.

Before joining JPMorgan Chase, Croom was director of postsecondary success for parents at Ascend at the Aspen Institute. There, he led the Postsecondary Success for Parents Initiative, which encourages higher education leaders to better support student parents and their families by engaging policymakers and promoting innovative, family-centered models.

Previously, Croom served as HBCU lead and higher education designer at Education Design Lab, where he led institutional engagement with the United Negro College Fund’s Career Pathways Initiative. He also spent over four years as a strategy officer at Lumina Foundation’s Washington, D.C., office, focusing on federal policy and postsecondary finance to increase credential attainment.

Earlier in his career, Croom was a policy analyst at ACT, concentrating on federal postsecondary education policy. During graduate school, he worked with PolicyLink on the California Boys and Men of Color Initiative and consulted for the Western Association of Schools and Colleges and California Competes. His first experience in federal policy came as a congressional aide to Rep. Maxine Waters, where he handled education policy, particularly the regulation of for-profit higher education.

Croom serves on the boards of Raise the Barr and Swipe Out Hunger. A native of South Florida, he lives in Washington, D.C. He holds a Master of Public Policy from the University of California, Berkeley’s Goldman School of Public Policy and a bachelor’s degree from the MIT Sloan School of Management, with a minor in political science.

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