Office of Information Technology

Welcome to the Office of Information Technology

At the heart of our university’s digital ecosystem, the Office of Information Technology (OIT) is here to support your academic and professional journey. We provide reliable, high-quality IT services and infrastructure to students, faculty and staff, ensuring you stay connected, productive and secure.

From managing campus-wide networks and internet access to supporting desktop systems, telecommunications services and software tools, OIT keeps everything running smoothly, maintains computer labs and ensures seamless access to essential resources.

Client services help desk counter behind a glass partition, with computer monitors and a welcome sign for an office of information technology.

OUR VISION

The vision of the Office of Information Technology at the University of the District of Columbia is to seamlessly integrate technology across the academic and administrative enterprises and leverage technological solutions that provide the University with a sustainable competitive advantage for student experience, retention, instruction and research.

OUR MISSION

The Office of Information Technology aims to advance the University of the District of Columbia’s mission by delivering secure, reliable, innovative and student-centered technology services that enable academic excellence, research, operational effectiveness and an exceptional University experience, guided by our motto: "Being here for you by hearing from you."

Quick Access

Help Hub

The UDC Help Hub is a one-stop IT support center for UDC faculty, staff and students, offering quick access to everyday use applications and services.

GET STARTED

Submit A Ticket

Submit requests, access support services, track issues and find helpful resources through a centralized service portal.

SUBMIT A TICKET

Information Security

Get information on how to protect your data, stay safe online and complete security training with support from the UDC Information Security team.

GET STARTED

Tech Tuesday Firebird Tech Tips

Tech Tuesday is published on the first Tuesday of every month and features technology tips, IT updates, campus events, cybersecurity reminders and helpful resources for the UDC community. Have a tech tip, upcoming event or official university announcement to share? Email us at [email protected] for a chance to have it featured in a future edition of Tech Tuesday.

Leadership Team

Vice President of Office of Information Technology half body photo in a navy suit, arms crossed and smiling.

Vice President, Office of Information Technology

Stephan Byam

"As a technology and operations leader, I believe in building systems and teams that are resilient, responsive and rooted in purpose. With over two decades of experience in higher education and IT leadership, I focus on aligning people, process and platforms to drive sustainable innovation. My vision is to create digital ecosystems that not only support strategic goals but also empower individuals to lead, grow and deliver impact together."

Ta'Kisha Hill

Director of Business Operations

Angela Wade

Director of Enterprise Applications

Howard Hall

Senior Security Analyst

SUMMER 2026 INTERNS

Group of 6 individuals arms crossed in black polos and smiling.

Developing Skills. Creating Impact. Shaping the Future.

The 2026 Office of Information Technology (OIT) Summer Internship Program brought together a talented group of student interns who contributed to a variety of technology initiatives across the University.

Throughout the summer, interns gained hands-on experience by supporting IT operations, enhancing digital services, assisting with technical projects and collaborating with OIT staff. Through mentorship and real-world experience, interns strengthened their technical expertise while building confidence in a collaborative work environment.

Their contributions supported the Office of Information Technology's mission to deliver innovative, reliable,and secure technology services for the UDC community. OIT is proud of the interns' dedication, professionalism and the meaningful impact they made during the summer while preparing for future careers in technology.