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Important Dates >>

Frequently Asked Questions >>


Fall 2023 COVID Frequently Asked Questions –  Important COVID 19 Updates

Welcome to the Firebird Nation!

We are available to serve you 24/7/365 by phone (202) 274-5941 or our one-stop service hub   Alternatively, you may email Enrollment Services at  for assistance.  Please be sure to include your full name and student id number with your email inquiry.  You can expect a reply to your email within one to two business days.  We look forward to meeting you this spring.

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In-Person & Virtual New Student Orientation and Onboarding

Fall 2023

Dates Will be Posted by May 1, 2023

All new students are required to participate in the New Student Orientation (NSO). NSO will combine online resources with live, virtual activities, all geared to helping you successfully transition to the university.  Upon completion, new students will be able to register for classes.


I have completed orientation, what are my next steps?

Please log into your myUDC portal, to ensure you do not have any outstanding holds that will prevent you from registering from classes.  For your convenience, you may find step by step instructions. If you have successfully satisfied all admission and immunization record holds, you should only see the academic advising and orientation holds on your account which will be removed after you have scheduled an appointment with your academic advisor. If you admission holds such as final high school transcript, please contact your high school immediately and ask that your final high school transcript (graduation date/school official signature) is emailed to the Office of Admission at If you have outstanding immunization history form and immunization records, please upload them to  If you need assistance health services may be reached at (202) 274-5030.

Who is my academic advisor?

You may find your assigned advisor by visiting, //

How do I register for classes?

Once you completed orientation and have ensured all holds have been cleared (except orientation and advising), freshman and sophomore please schedule a virtual appointment with your assigned academic advisor using the A.AC.T Platform.  You may access the A.AC.T platform by signing into your myUDC portal, selecting QuickLaunch then A.AC.T.  Academic advisors are assigned by campus and program. Please refer to the chart’s below to identify your advisor. Once you have been advised on what courses to take your advising hold will be removed, you view our How to register for classes video for step-by-step registration instructions. Additionally, your academic advisor will provide step-by-step instructions.

I am transfer student with 60+ credits. Who is my advisor?

When you communicate with your advisor, please address them appropriately, for example:
Dear Dr./Professor ______
I would like to set up a meeting to discuss registration for fall/spring semester.  My name is _____.  My student ID number is ______.  My major is ______.  I can be reached at _______ (current phone number).  Thank you for you time.

College of Arts and Sciences

Dr. Thomas Licata, Acting Assistant Dean, Student Affairs (, 274-6366)
Mr. Terry Best, Staff Assistant (, 274-5194)
Department of Arts and Humanities
Chair, Dr. Alex Howe (

  • Music
  • Digital Media
  • English
  • Art

Department of Education and Social Work
Chair, Dr. Anika Burtin (, on sabbatical. Please refer to Dr. Thomas Licata (

Department of Math and Science
Chair, Dr. Xueqing Song (

  • Math
  • Chemistry
  • Biology

Department of Social and Behavioral Sciences
Chair, Dr. Guy Shroyer (

  • Psychology
  • Human Development
  • Administration of Justice
  • Political Science

College of Architecture, Urban Sustainability, and Environmental Sciences

CAUSES Dean’s Office
Dr. James Maiden – Assistant Dean of Student Affairs, Health, Nutrition and Dietetics, Architecture, Nursing
Dr. Cooper

  • Urban Sustainability

Dr. Jackson

  • Health Education

Dr. B Michelle Harris

  • Nutrition and Dietetics

Professor Ralph Belton / *Dr. Kimberly Tuttle*

  • Architecture

School of Engineering and Applied Sciences (SEAS)

All transfer students go to their faculty advisors for this department year round
Dr. Behera

  • Civil Engineering

Dr. Wellman

  • Computer Science and Information Technology

Dr. Ososanya

  • Electrical and Computer Engineering

Dr. Klein

  • Mechanical and Biomedical Engineering

School of Business and Public Administration (SBPA)

Dr. Ivanov Sergey -

  • Business Management
  • Marketing
  • Management Information Systems
  • Logistics/International Trade
  • Hospitality

Dr. Tan -

  • Accounting
  • Finance
How can I check the status of my financial aid?

You can check your status by logging into your myUDC portal/StudentForms account, and selecting the financial aid tab. If you have questions after you have reviewed your status, please email or call (202) 274-5941.

How can I purchase my books?

Follett All Access is a comprehensive program that provides all course materials (i.e. textbooks, lab kits and required supplies as determined by your instructor) by the first day of classes for those students registered by. For example, if you are taking 12 credit hours, you will be charged $408.00 (12 x 34 = 408) for access to this program for the spring semester.  Great news, the university is covering the cost of the program for all students, fall 2022 & spring 2023 semesters. For more information about the Follett All Access Program, please visit .

I have registered for classes and noticed I was charged for health insurance. I have my own health insurance, how do I get this removed from my account?

Within 24-48hrs after you register for classes, you may opt-out of the University sponsored health insurance program by visiting Please have your insurance card available before you log in to this website.  If your waiver is approved, the Office of Student Accounts ( or 202-274-5941) will remove this charge within 3 business days.

How do I obtain my University ID Card?

Log into your myUDC portal,, select Public Safety then complete the UDC Online Photo Submission intake form. If you have additional questions, please email

How do I obtain a parking pass?

Parking passes generally go on sale in August for the fall semester and December for the spring semester.  For more information, please visit  and rates by visiting,

I have not received my myUDC portal log in credentials?

After you accept your offer of admission, , you will receive an email from with your login credentials.  Please be sure to check your junk and spam folders.

If you cannot locate the email with your credentials, please call the IT Help Desk at 202.274.5941 or email  For faster service, ensure that you have your student id number handy.

How do I upload my immunization records?

Students under the age of 27 and international students must upload their immunization records in the health services portal. Please visit to activate your account and upload your documents.

Student Orientation Group Shot

What to Do before Orientation

STEP 1 – STEP 1 – Confirmation of Enrollment
STEP 2 – Submit Final Transcripts,
STEP 3 – Submit Health Forms – Students under the age of 27 must complete the Immunization History Form and upload a copy of their immunization records by logging on to the Student Health Portal UDC Student Health Portal.  All students regardless of age who plan to take in-person classes for the fall 2021 semester must also upload proof of COVID vaccination .
STEP 4 – Apply for Residency Status (if applicable) –Apply for Residency Status (if applicable), Establishing DC and Metro Residency

Follett Access Program

Transforming the Way Course Materials are Delivered – Follett Access Textbook Program

The Follett ACCESS program takes the hassle out of course material buying because course material costs are covered as part of the Follett All Access Fee. This allows every enrolled student access to all required materials on day one. Click HERE to learn more.

Student Ambassadors

Student Life – How to Get Involved!

Student Clubs & Organizations – If you want the total college experience, you need to get involved! There are plenty of clubs, organizations, activities, and events waiting just for YOU!

Click HERE for more information.

Mason at Student Orientation

Parent & Family Program

Sending a child to college has an impact on the entire family. It’s our goal to provide you with the resources and support that you need to help your student succeed. Check out our Parent Corner for more information.

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