UDC Help Hub

Welcome to the UDC HelpHUB where you can get help for Campus Service and IT related issues. For the fastest service please submit a ticket by clicking the corresponding button below to submit an electronic work order. If you are unable to submit a ticket you can always contact the HelpHUB by phone 24 hours a day, 7 days a week, 365 days a year at 202.274.5941. Walk-in IT service is available during normal IT business hours 9:00 am – 5:00 pm, Monday through Friday, located in Building 41, Suite 316.

Submit an online work request

Project Request Icon Image

Project Request, click here

(Faculty & Staff Only)

All projects start here.

Submit Trackit Ticket for Facilities

Campus Services & University Police, click here

(Faculty & Staff Only) (UDC Login Required)

If you need help with:

  • Electricity
  • Plumbing
  • Locks
  • Lighting
  • Electronic Locks and Door Security
  • and more

Submit Help Desk Ticket for IT Services

ISM Help Hub, click here

(Faculty, Staff & Students) (UDC Login Required)

If you need help with:

  • University PCs
  • Wi-Fi
  • A/V
  • myUDC (UDC Login, E-mail & Blackboard)
  • and more

Main Office:

Building 71, Suite 6300 (6 East)
Office Hours: 8:30–5:00 Mon–Fri

Help Desk:

Building 71, Room 2210
Help Desk Hours: 8:30–5:00 Mon–Fri