Multi-Factor Authentication (MFA) Enhancement and Enablement

The University of the District of Columbia (UDC)’s Office of Information Technology (OIT) is continuing to ensure we provide a secure technology environment for our end users. As a part of this effort, we upgraded our Single Sign On (SSO) and Multifactor Authentication (MFA) systems.

Single Sign On (SSO)

SSO is a session and user authentication service that permits a user to use one set of login credentials to access multiple applications.

OIT transitioned from QuickLaunch to Microsoft Azure for our Single Sign On (SSO) platform. This change directly impacts how you access various applications and services within our environment.

Multifactor Authentication (MFA)

MFA adds a layer of protection to the sign-in process. When accessing your accounts or applications, you must provide additional identity verification, such as a one-time code received from your mobile device.

How Can I Get Help Enrolling in MFA?

To assist you in the MFA enrollment process, we prepared a Multifactor Enrollment User Guide. Please reference this guide to set up MFA.

Should you encounter any issues enrolling with MFA, our UDC Helpdesk is here to assist you. You can contact them at support@udc.edu or 202-274-5941 for prompt support or visit https://servicedesk.udc.edu/shp/UDC/home.