Office of Information Technology (OIT)

Welcome to the Office of Information Technology (OIT). As the university’s central hub for IT resources, the Office of Information Technology strives to provide students, faculty, and staff with the highest quality of IT infrastructure and support possible.

The office is charged with coordinating and supporting the university’s IT infrastructure in accordance with defined policies and guidelines. This includes providing academic, research, and administrative staff with desktop support, and maintaining computer laboratories and network access for students.

Multi-Factor Authentication (MFA) Enhancement and Enablement

The University of the District of Columbia (UDC)’s Office of Information Technology (OIT) is continuing to ensure we provide a secure technology environment for our end users. As a part of this effort, we upgraded our Single Sign On (SSO) and Multifactor Authentication (MFA) systems.

Single Sign On (SSO)

SSO is a session and user authentication service that permits a user to use one set of login credentials to access multiple applications.

OIT transitioned from QuickLaunch to Microsoft Azure for our Single Sign On (SSO) platform. This change directly impacts how you access various applications and services within our environment.

Multifactor Authentication (MFA)

MFA adds a layer of protection to the sign-in process. When accessing your accounts or applications, you must provide additional identity verification, such as a one-time code received from your mobile device.

How Can I Get Help Enrolling in MFA?

To assist you in the MFA enrollment process, we prepared a Multifactor Enrollment User Guide. Please reference this guide to set up MFA.

Should you encounter any issues enrolling with MFA, our UDC Helpdesk is here to assist you. You can contact them at support@udc.edu or 202-274-5941 for prompt support or visit https://servicedesk.udc.edu/shp/UDC/home.

Contact Us

Stephan Byam
Vice President of Information Technology
stephan.byam@udc.edu
202-274-5985


Main Office

Building 71, Suite 6300 (6 East)
202-274-5985
support@udc.edu
Office Hours: 8:30–5:00 Mon–Fri


Help Desk

Building 71, Room 2210
202-274-5941
support@udc.edu
Help Desk Hours: 8:30–5:00 Mon–Fri