Process for Reporting a Positive COVID-19 Test

Process for Reporting a Positive COVID-19 Test

In our response to the pandemic, we will continue to review and evolve our responsiveness and processes.  The University has implemented a new process for students, staff and faculty to report COVID-19 positive cases. All students, staff and faculty are required to review and comply with the new process, which is outlined below.

I tested positive for COVID-19. What steps do I need to take?

All positive COVID-19 cases should be immediately reported to the University via email at COVIDCONFIDENTIAL@udc.edu. Please include your full name, personal telephone number and attach your test result within the email. If you do not have your test result but have been notified of your positive COVID-19 status, you should still report your status to the University as soon as possible. You must also leave campus immediately or remain off-campus until you receive a clearance notification from the University indicating you can return.

What happens next?

  1. Stay home and seek medical attention from your healthcare provider. Carefully follow all healthcare advice.
  2. Monitor your phone and expect contact from the University Office of Human Resources (faculty and staff) or the Office of Student Development and Success (students). You may make arrangements to either telework or complete your assignments remotely while you recover. These offices will also be in direct contact with your supervisor or advisors/instructors. They will also inform you of other resources and services that might be available to you.
  1. You should also expect a call from the District Department of Health (DC Health). DC Health performs contact tracing investigations for all positive COVID-19 cases reported in the District. They will reach out to you within 24 to 48 hours and ask you about potential contacts you may have had during your infectious period.

Email COVIDCONFIDENTIAL@udc.edu to ask questions or report inappropriate activity related to mitigating the spread of COVID-19. All messages will receive a response within 24 hours. 

Will my COVID-19 test result be kept confidential?

Your COVID-19 test results constitute protected health information and will only be shared with designated campus units. Please note that the University must notify DC Health of all positive COVID-19 test cases for contact tracing purposes. You can expect a call from DC Health within 24 to 48 hours after reporting your positive test result.

How will I know when I can return to campus?

You must receive clearance from the University before you can return to the campus. To obtain clearance, you must submit a negative COVID-19 test result to COVIDCONFIDENTIAL@udc.edu. The test must be a Polymerase Chain Reaction (PCR) based test. A rapid antigen test is not sufficient for clearance testing.

Once your test result has been reviewed, you will receive a notification from the Office of Human Resources (faculty and staff) or the Office of Student Development and Success (students) authorizing that you are cleared to return to campus.

Are COVID-19 testing resources available on campus?

Yes, contact University Health Services at 202.274.5030 to schedule a rapid COVID-19 antigen test. If you test positive, you should still visit your health care provider to verify your test results with a PCR test. Please note, rapid COVID-19 antigen tests are not acceptable for clearance testing to return to campus. 

What should I do if I was in close contact with someone who tested positive for COVID-19?

DC Health performs contact tracing for all positive COVID-19 cases to identify “close contacts.” Close contacts are generally those who have been within six feet of someone who tested positive for COVID-19 for at least 15 minutes during a 24-hour period. If DC Health notifies you that you are a close contact, you must immediately report your status to COVIDCONFIDENTIAL@udc.edu, including your full name and personal telephone contact. You should also forward any email message received from DC Health indicating that you are considered a close contact of someone that tested positive for COVID-19.

If you are fully vaccinated,

  1. Continue to work on campus as usual. You are not required to leave campus.
  2. Test for COVID-19 between 3 to 5 days after your exposure. You can call University Health Services at 202.724.7482 to schedule a rapid antigen COVID-19 test or get tested at one of the District’s public testing sites available at coronavirus.dc.gov/testing.
  3. Email your COVID-19 test results to COVIDCONFIDENTIAL@udc.edu.
  4. Wear a mask in all indoor spaces (both at work and home) for 10 days and seek medical attention if symptoms develop.
  5. After 10 days, you will no longer be considered a close contact if symptoms do not develop and your initial COVID-19 test is negative.

If you are NOT fully vaccinated,

  1. Plan to immediately leave or remain off-campus until the University clears you to return to campus.
  2. Test for COVID-19 between 3 to 5 days after your exposure. You can get tested at one of the District’s public testing sites available at coronavirus.dc.gov/testing.
  3. Remain off-campus and continue isolation for 10 days if your COVID-19 test is negative.
  4. Expect contact from the Office of Human Resources (faculty/staff) or the Office of Student Development and Success (students) with additional information about your possible eligibility for telework or remote course work during your isolation period.
  5. If you are symptom-free at the end of your isolation period, take a COVID-19 test and submit your test results to COVIDCONFIDENTIAL@udc.edu. The test must be a Polymerase Chain Reaction (PCR) based test. A rapid antigen test is not sufficient for clearance testing.
  6. Once your test result has been reviewed, you will receive a notification from the Office of Human Resources (faculty and staff) or the Office of Student Development and Success (students) authorizing that you are cleared to return to campus.

Mask Mandate

Who should I contact if someone is not adhering to the mask requirement while on campus?

The University requires all faculty, staff, students, contractors, vendors, and visitors to wear a mask covering their mouth and nose when in any public or indoor space on campus. Masks must be worn by everyone, regardless of their vaccination status. Individuals who fail to comply with the mask requirement may have access revoked to designated areas, programs or activities and may be subject to disciplinary action per applicable University policies. 

 

If you observe that someone does not comply with the mask requirement on campus, please share with them a polite reminder. If the individual refuses to wear a face mask, you may direct the individual to leave the space.

 

 

  • If the individual is a student: Contact a counselor from the Office of Student Development and Success (SDS) to assist with any requests involving students who violate the mask requirement. SDS will engage in the appropriate investigative actions, due process (hearings), and sanctions if the student is found to have violated the policy. Students found in violation of the Codes of Conduct may be subject to disciplinary action. You can contact SDS at 202.274.5900.
  • If the individual is an employee: Contact the employee's immediate supervisor to express your concern. Supervisors will ascertain whether the person has an exemption and, if not, request the person wear a face mask or vacate the space. Supervisors may consult with the Office of Human Resources for guidance on the appropriate protocols or disciplinary action per University policies.
  • If the individual is a vendor or visitor: Contact the UDC contract administrator supervising the person or the space where the infraction occurred. The UDC contract administrator will ascertain whether the person has an exemption and, if not, politely direct the person to wear a face mask or vacate the space.

As a last resort, if the person refuses to leave or comply with the mask requirement, inform the person you are calling the campus police for assistance. Please do not engage in an unsafe situation while attempting to enforce the face mask policy.


COVID-19 FAQ’s

Is everyone required to be vaccinated for COVID-19?

Students, staff, faculty, and contractors coming on campus are required be fully vaccinated for COVID-19.  Individuals with appropriate documentation may request an exemption to the vaccine requirement for religious or medical reasons.  If approved, those individuals will be required to undergo weekly COVID-19 testing.  Details are posted in the Students, Faculty, and Staff sections of the RISE website

Do I need to wear a mask on campus?

The University has mandated a masking policy, and face masks must be properly and universally worn inside campus buildings.  This includes when engaged in classroom and laboratory activities, when in the student bookstore, and when visiting the Student Center.  Everyone on campus is expected to provide and wear their face mask.  If you come to campus without one, you can obtain a disposable mask at several locations, including the Student Center Information Desk, University Health Services (Building 44), or the Office of Student Development and Success (Building 39).  In addition, there will be University Ambassadors posted at entrances to buildings responsible for assisting with mask compliance.  They can also provide masks to those who may need them.

What do I do if I receive a positive COVID-19 test result?

All positive COVID-19 cases should be immediately reported to the University via email at COVIDCONFIDENTIAL@udc.edu.  Please include your full name, personal telephone contact, and your test result in your email.  If you do not yet have your test result but have been notified of your positive COVID-19 status, you should still report your status to the University as soon as possible.  You can provide your test result at a later date.  You must also leave campus immediately and/or remain off campus until you receive a clearance notification from the University indicating you can return.

What happens next?

  1. Stay home and seek medical attention from your healthcare provider.  Carefully follow all healthcare advice.
  2. Monitor your phone and expect contact from the University Office of Human Resources (faculty and staff) or the Office of Student Development and Success.  You may make arrangements to either telework or complete your assignments remotely while you recover.  These offices will also be in direct contact with your supervisor or advisors/instructors.  They will also inform you of other resources and services that might be available to you.
  3. You should also expect a call from the District Department of Health (DC Health).  DC Health performs contact tracing investigations for all positive COVID-19 cases reported in the District.  They will reach out to you within 24 to 48 hours and ask you about potential contacts that you may have had during your infectious period.
  4. If you do not experience severe symptoms, you should generally isolate yourself for a period of 10 days, and at least until you have been fever free for 24-hours without medications, and your symptoms have significantly improved.
  5. You must obtain a negative COVID-19 test and submit your test results to COVIDCONFIDENTIAL@udc.edu.  The test must be a Polymerase Chain Reaction (PCR) based test.  A rapid antigen test is not sufficient for clearance testing.
  6. Once you have submitted your negative COVID-19 test results to the University and they have been reviewed, you will receive a notification from the Office of Human Resources (faculty and staff) or the Office of Student Development and Success that you are cleared to return to campus.
What do I do if I have been in close contact with someone who tests positive for COVID-19?

DC Health performs contact tracing for all positive COVID-19 cases to identify “close contacts”.  Close contacts are generally considered those who have been within 6 feet of someone who tested positive for COVID-19 for a period of 15 minutes or more during a 24-hour period.  Simply passing someone who is COVID-19 positive in a hallway or sharing an elevator space with them for a short period does not constitute a close contact.  If DC Health determines that you are a close contact, they will contact you directly and may also notify the University.

If you are notified by DC Health that you are a close contact, you must:

  1. Immediately report your status to COVIDCONFIDENTIAL@udc.edu, including your full name and personal telephone contact.  You should also forward any email message received from DC Health indicating that you are considered a close contact of someone that tested positive for COVID-19.
  2. If you are fully vaccinated:
    1. You may continue to work on campus as usual.  You are not required to leave campus.
    2. You should get tested for COVID-19 between 3 to 5 days after your exposure.  You may elect to utilize rapid antigen COVID-19 testing services offered by the University by calling University Health Services at 202-724-7482 to schedule a same-day appointment.  You may also get tested at one of the District’s public testing sites available at www.coronavirus.dc.gov/testing.
    3. When you receive your test results, forward them to COVIDCONFIDENTIAL@udc.edu.
    4. You should continue to wear a mask in all indoor spaces (both at work and at home) for 10 days and monitor yourself for symptoms.  If symptoms develop, seek medical attention.
    5. If symptoms do not develop and your initial COVID-19 test is negative, you will no longer be considered a close contact after 10 days.
  3. If you are not fully vaccinated:
    1. You must immediately leave and/or remain off campus until you are cleared to return to campus.
    2. You should get tested for COVID-19 between 3 to 5 days after your exposure.
    3. If your test is negative, you should remain off campus, and continue isolation for a period of 10 days.
    4. You will be contacted by the Office of Human Resources (faculty/staff) or the Office of Student Development and Success, and may be eligible for telework or remote course work during your isolation period.
    5. At the end of the isolation period, if you remain symptom free, you must obtain a second COVID-19 test and submit your test results to COVIDCONFIDENTIAL@udc.edu.  The test must be a Polymerase Chain Reaction (PCR) based test.  A rapid antigen test is not sufficient for clearance testing.
    6. Once you have submitted your second negative COVID-19 test results to the University and they have been reviewed, you will receive a notification from the Office of Human Resources (faculty and staff) or the Office of Student Development and Success that you are cleared to return to campus.
What should I do if I experience flu-like symptoms while on campus?

Anyone feeling ill or experiencing flu-like symptoms should not come to campus.  Supervisors and faculty should encourage their employees and students to stay home if they feel sick and seek appropriate medical attention.  If you are on campus and begin to experience symptoms of illness, please contact University Health Services at 202-274-5030 to receive a diagnostic COVID-19 rapid test.  Symptomatic individuals should also notify their faculty member or supervisor, make immediate arrangements to leave campus, and refrain from returning to campus until medically cleared.

Can I get medical care at the University Health Center?

Yes, you can call the University Health Center at 202.274.5030 from 8:30am to 5:00pm Monday-Friday. Staff at the Center are teleworking, and Telehealth appointments are available.

What are the symptoms of COVID-19?

Common signs and symptoms of COVID-19 include fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headaches, new loss of taste or smell, sore throat, congestion or running nose, nausea or vomiting, and diarrhea.

https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html

When should I seek medical care for COVID-19?

If develop any of COVID-19 signs and symptoms call your healthcare provider immediately or contact the University Health Services.

Seek emergency care if you have:

  • Trouble breathing
  • Shortness of breath
  • Persistence pressure or pain in the chest,
  • New confusion or inability to arouse
  • or Bluish lips or face
How is COVID-19 Transmitted between people?

COVID-19 is transmitted from person to person through exhalation of respiratory droplets from the nose and mouth and close contact. People can contact COVID-19 by breathing in droplets from an infected person. Droplets can also land on objects and surfaces and people can catch the virus by touching those surfaces and then touching their eyes, nose or mouth.

Can an asymptomatic person spread the virus?

Yes, an asymptomatic person is a person who has the virus but does not know.  There have been many asymptomatic transmissions, this is why it is important that all people who are infected are identified by testing, isolated, and, depending on the severity of their disease, receive medical care.

When is testing for COVID-19 important?

Testing for COVID-19 is important for people who have been exposed and are sick. Knowing the diagnosis is important for clinical care and for protecting others from contacting the virus. People who are positive should isolate themselves.

How can I protect myself against COVID-19?

The Centers for Disease Control and Prevention (CDC) recommend:

  • Get vaccinated
  • Social distancing, maintaining a distance of at least 6ft between yourself and others
  • Regular hand washing with soap and water for at least 20 seconds or using 60% alcohol-based hand sanitizer.
  • Avoiding touching your eyes, nose, and mouth with unclean hands
  • Covering your mouth and face with face covering or face mask when outside
  • Covering your mouth and nose when you sneeze or cough and disposing of tissue immediately and washing your hands
  • Cleaning and disinfecting frequently touched surfaces daily
  • Stay home if you are sick and seek medical care if needed
How can you help a friend or family member who is sick with COVID-19?

You can drop off food or other supplies, call them to make sure they are coping well. You can help them contact their healthcare provider.

Is there any treatment or vaccine for COVID-19?

There are currently three COVID-19 vaccines that are approved for use under the Emergency Use Authorization (EAU).  They are Pfizer, Moderna, and Johnson & Johnson.

What is the difference between quarantine and isolation?

Quarantine helps prevent the spread of the disease in a person that do not yet have symptoms of COVID-19 but have been in contact with someone who had tested positive with COVID-19.

Isolation is used to separate people infected with COVID-19 from people who are not infected.

Where can I get help for psychological needs?

If you are feeling anxious or depress, you should contact the University Counseling Center for help at 202-274-6000. Keep in touch with family and friends via electronics to lessen the burden.

Where can I go for testing if I need one?

Rapid Antigen testing is available on campus provided by the University Health Services. Call 202-274-5030 for an appointment. Other testing sites are available in:

DC: https://coronavirus.dc.gov/testing

Maryland: https://coronavirus.maryland.gov/pages/symptoms-testing

Virginia: https://www.vdh.virginia.gov/coronavirus/covid-19-testing-sites/

Where can I get COVID-19 Vaccination?

COVID-19 vaccination is available free of charge in DC, Maryland, and Virginia.

DC: https://coronavirus.dc.gov/page/get-vaccinated

Maryland: https://coronavirus.maryland.gov/pages/vaccine

Virginia: https://vaccinate.virginia.gov/

 


COVID-19 Vaccination HOLD – FAQs

What is the COVID-19 Vaccination HOLD?

The COVID-19 Vaccination HOLD reserves your place for Fall 2021 until you upload your proof of vaccination. ALL students must be vaccinated before they can return to campus, for any reason, in Fall 2021. Placing a COVID-19 Vaccination HOLD on all student records is the most effective method for tracking the submission of proof. This method is similar to the Immunization Hold process already in place at the University. Once a student uploads proof of vaccination, Health Services releases the HOLD.

What does the COVID-19 Vaccination HOLD mean?

If a COVID-19 HOLD is active on the student's record, Health Services has not yet received proof of vaccination from the student. The HOLD is deactivated when Health Services has proof of the student's vaccination on file.

Are there any restrictions on students from an active COVID-19 Vaccination HOLD?

NO. The HOLD does not prevent any actions in Self-Service Banner or Blackboard. Students can proceed with registration and access all information in their portal and Blackboard as usual. However, a student will not be allowed to attend any classes or meetings on campus until your proof of vaccination is uploaded. If students experience issues registering or accessing their information through the myUDC portal or Blackboard, it will be due to a different type of hold or other system error.

What if your course schedule is 100% online or remote/virtual?

There is a limited student population who are registered to take courses exclusively online or remote/virtual. This population of students is not required to upload proof of vaccination for Fall 2021. Once the students have been identified, the HOLD will be updated in the system as "WAIVED Fall 2021-100% ORV." However, a student taking courses 100% online or remote/virtual cannot come to campus until proof of vaccination has been provided.

STUDENT AND ADVISOR VIEW BEFORE CONFIRMING 100% ONLINE/REMOTE/VIRTUAL

Screen Shot STUDENT AND ADVISOR VIEW BEFORE CONFIRMING 100% ONLINE/REMOTE/VIRTUAL

STUDENT AND ADVISOR VIEW AFTER CONFIRMING 100% ONLINE/REMOTE/VIRTUAL

Screenshot STUDENT AND ADVISOR VIEW AFTER CONFIRMING 100% ONLINE/REMOTE/VIRTUAL

Where do students upload proof of vaccination to release the HOLD?

You will need to upload a copy of your COVID-19 Vaccination Record Card to the UDC Health Portal. Fully vaccinated individuals will have entries for both the 1 st and 2 nd dose of Pfizer or Modera and only one dose for Johnson & Johnson. *Students may use their UDC or personal email (new students who have not received their UDC email) to register for the student health portal.

  1. Go to https://udc.studenthealthportal.com/
  2. Click on - Not Registered? Register
  3. Use your N number for ID# (Example: N00112233) and enter Full date of birth (Example: April 6, 1998, enter 04/06/1998)
  4. Once registered, go to the email you used and look for an email from Pyramed
  5. Click on the link and create a password using a minimum of 7 characters
  6. After the password has been created, go to www.udcstudenthealthportal.com and log in
  7. On the left side of the screen, click on Immunization History
  8. Click on COVID-19 Information
  9. Go to the tab and insert the dates of your COVID-19 vaccination
  10. Click submit
  11. Upload a PDF copy ONLY of your record or COVID-19 vaccination card. NO CELL PHONE PICTURE UPLOADS or JPEGs will work.

*You will receive an email within 24-48 hours after submitting your record informing you the immunization hold has been lifted; however, you may be asked to provide the information before the hold is removed if there is missing immunization information.

** International students, students in Housing, and students under age 26 must also submit records of University required vaccines. For questions, please contact the University Health Services at 202-274-5030.