How do I refer a student?

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Soft referral:

Provide Center contact information to the student

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How To:

Call Center for suggestions on referring the student

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Facilitate scheduling an appointment:

Connect the student and the Counseling Center (via e-mail or phone)

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Background Information:

Contact (call or e-mail) the Center to give background information on the distressed student, in case the student comes in for counseling

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Ask for the Center to reach out to the student:

Contact (call or e-mail) the Center to give background information on the student of concern, and request that the Center reach out to the student

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student to the Center

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Centralized information:

You can reach out to any of us & the information you provided will be shared with the entire clinical team.

Referring a Student for Counseling

Any member of the UDC community may come into contact with a distressed student. Faculty and staff are often the first to notice a distressed student.  If you are worried about a student there are several courses of action that you can take.   Being aware of distress signals, methods of intervention, and sources of help for the student can help you to effectively address such situations. Below is a guide to assist you with referring a student to the Counseling and Wellness Center.

Faculty/Staff Referral Guide
Mental Health Crisis One Pager

Signs of Distress

  • Decline in academic performance
  • Change in attendance
  • Unusual or disruptive behavior
  • Alcohol or drug use
  • Recent loss/grief
  • Decline in personal hygiene
  • Reference to suicide/homicide
  • Isolation
  • Threats to others

The Role of Faculty/Staff in Referring a Student

  1. Notice the signs of distress
  2. Familiarize yourself with Counseling Center services so that you can provide accurate information
  3. Consult with Counseling Center staff (As needed)
  4. Talk to the student
    1. Express your concerns
    2. Note any behavior changes (avoid character descriptors and generalizations)
    3. Provide the Counseling Center as a resource and suggest the student make an appointment
  5. Walk student over to the Counseling Center Monday-Friday, 9:00am – 4:00 pm (As needed)
    1. If the student requires immediate assistance a staff member will speak to you and meet with the student to assess their needs
    2. Please allow the student to determine if you should wait for them during the appointment.  Some students are only comfortable with the faculty/staff escort to the office.

***Please note that student will have to complete walk-in paperwork prior to meeting with a counselor.  This is standard Counseling Center practice and all students must complete the necessary paperwork. ***

Who Do I Call?

Click here for more info.  *(document associated with ‘here’ hyperlink is a little outdated, but content is solid.)Call the Office of Public Safety/Campus Police at 202.274.5050 immediately if you are concerned about the safety of yourself or someone else while you are on campus.  Call Public Safety/Campus Police if you witness active disruption on campus or if you have concerns about potential threats to yourself or an individual in the university community.  The Office of Public Safety/Campus Police is open 24 hours a day/7 days a week and is located in Building 39, C-04.  They will be able to connect you with the Counseling Center or mental health services if needed.

How to Schedule an Appointment

1. Call the Van Ness office at 202.274.6000 or the 801 Campus office at 202.274.6173
2. Walk into the office located in Building 39 Suite 120 or Building 53, Suite 333 of the 801 Campus
3. If students require immediate assistance they can make same day walk-in appointments Monday-Friday, 9:00am – 4:00 pm.