Help Desk

Having trouble with your UDC Provided Phone, or PC? Contact the UDC Helpdesk for assistance.

Help Desk Main Line: 202.274.5941 (24x7x365) or toll free: 877.736.2585
Online Support Center Banner & Email Online Support
for faculty, staff and currently enrolled students
In Person Building 41, Room 316

Faculty and Staff

Faculty and staff may also log tickets directly using the Track UDC Track-IT system.

Please be sure categorize your problem correctly, be descriptive as possible, and be sure to specify accurate contact and location information. Errors in this information may cause unexpected delays in completing your ticket. You will receive an e-mail confirmation once your ticket is received by IT.

If you have any trouble accessing the Track-IT system contact the UDC helpdesk by phone.

Information Services and Management

Main Office:
Building 41, Room 316
Office Hours: 8:30–5:00 Mon–Fri