Frequently Asked Questions (FAQ's)
If a credit balance on your account is the result of overpayment of tuition and fees, complete a “Application for Refund” form in the Office of Student Accounts.
If a credit balance on your account is the result of the withdrawal or dropping of a course, 1) Formerly withdraw from the course in the Office of the Registrar Office, Bldg. 39, Room A-05 2) Complete the “Application for Refund” form in the Office of Student Accounts. To obtain a refund application: click here
Your academic department must drop courses before you complete the refund application. Tuition and fee refund checks will be mailed to you within 10 to 14 days.
If a credit balance is the result of financial aid awards posted to your account, your refunds will be generated automatically. Financial aid refund checks will be mailed to you within 14 days of posting.
Refund checks are mailed to the official address on file in the Office of the Registrar. Checks returned to the University due to an incorrect address will be available for pickup in the Cashiers’ Office for 30 days after receipt. If your refund check has not been received within 14 days after the mail date or returned to the institution, notify the Office of Student Accounts to request a stop payment on the check. A replacement check will be issued.
You must pay prior balances in the Cashiers’ Office . Bars will be lifted immediately after payment in full (cash or credit) Prior balances must be cleared before registration.
Disputes on balances can be addressed in the Office of Student Accounts or in the Student Lounge (during registration periods).
You must pay 1/3 of your total tuition, all mandatory student fees, and a $35 enrollment fee at the time of enrollment. The balance must be paid in equal monthly payments to Tuition Management Systems (TMS) on the 1 st of each month. Students currently enrolled in TMS may access their account information at:udc.afford.com. For more information or to enroll in the payment plan please visit udc.afford.com or call 800.722.4867.
Continuing students , who wish to enroll in the TMS plan, must enroll at the time of the continuing student registration period.
New students , who wish to enroll in the TMS plan, must enroll at the time of the normal registration period. Note: THE TMS INSTALLMENT PLAN IS NOT AVAILABLE FOR SUMMER SESSIONS.
Cash, credit cards (Visa, MasterCard, Discover) checks and money orders. Checks are accepted with (1) picture I.D. A $20 penalty fee will be assessed for a returned check. If a check is returned, the University will not accept future check payments.
For information about payment options: click here
You must present a training authorization form or letter from agency/organization (signed by authorizing official) specifying the total cost the third party will cover to the Office of Student Accounts . The documentation must also indicate the complete address where the bill should be sent. Authorization for book purchases must be on a separate document presented and made payable to Folliet Bookstore.
The Perkins Loan Program, authorized by the National Education Act of 1958, is the oldest federally supported student aid program. The program offers low interest rates through a campus-based revolving fund. New funds are added to the revolving fund by a federal capital contribution, institutional matching contributions and repayment from previous borrowers.
Indicate on your award letter your acceptance of the Perkins Loan and submit it to the Office of Financial Aid, Bldg. 39, Room 101. You will be contacted to schedule a “Entrance Interview” or you may call 274.5298 to sign up for an group interview session. Upon approval from Perkins Loan Office On-line entrance/exit counseling can be completed.
Perkins loan accounts are serviced through our external billing contractor Affiliated Computer Services (ACS). Borrowers may access forms and their on on-line account information at the ACS website https://www.acs-education.com/bac/genl/Home.html