"Retention is everyone's business."
Retention Plan Goals - 2011
Decrease the SSI Service Excellence gap score of 1.62 to less than 1.00 and/or raise the student satisfaction score to 5.2 or higher by March 2011.
Increase student satisfaction
Assess and determine the data needs of the Retention Committee and develop a structure for data acquisition by December 2010.
An annual return rate of return rate of 70 percent for first-time, full-time entering UDC Flagship campus in fall 2011.
Implement recruit-back initiatives in December 2010.
Review specific academic and advising guidelines for students on probation (such as the 12-block rule that moves a full-time student to part-time status after the first semester if placed on probation).
Study asses and improve the connect of the freshman Orientation Course and make the course mandatory for all Freshman
Focus on Learning Communities (SOAR 4, SBP Freshman Focus)
Ensure campus policies are student-centered, student-friendly, and appropriate for a flagship campus.
Review communication avenues to facilitate internal, external, and e-communication across campus.
Improve faculty and staff communication.
Review and revise, where necessary, all communication Strategy
Achieve a graduation rate of 40 percent in four years for the fall 2010 first time, full-time entering student cohort.
Institute a mandatory Early Alert program
Improve student engagement at the University
Monitoring student performance in the first year experience
Create a realistic "snapshot" of a successful UDC students
Increase the number of graduates each year beginning fall 2009 by 5 percent.
Create a profiles of student cohorts
Assess special support services currently available for each of the preceding groups.
Determine needs to facilitate progression, and graduation for each of the preceding groups.
Increase supplemental instruction and support for killer courses
Improve the career services available to students
Development of a career mentoring program
Design and implement an entrance survey and interview mechanism
Determine the data needed to create a profile of transfer students