Office of Information Technology
Main Office: Building 41, Room 316 | 202.274.5941 | firstname.lastname@example.org
Office Hours: 8:30–5:00 Mon–Fri
Albert J. Casciero - Dean, Learning Resources and IT
Maria Byrd - Manager, Projects Management
Michael Rogers - Manager, Network Architecture and Services
Aloysius Regis - Manager, Telecommunication
Brandon Russell - Coordinator, Technical Support
IT Upgrade - Banner Outage
In light of the IT System Upgrade on December 27 2012, the Banner system will be taken off-line, one day earlier, December 26 2012 at noon. This is to ensure that all communications between the key components of the system (e.g. Self-Service, Oracle Database etc.) are safely terminated prior to the system-wide outage.
While email and many other systems will remain active until December 27, the University community will not have access to Internet Native banner (INB), Self-Service Banner (SSB) and myUDC.
In general, the effects are (but not limited to):
- Faculty—Grade submission, Class Assignments etc. will not be available;
- Students—Registration, Payments, Transcript Requests, Grade Views etc. will not be available;
- Staff—Processing of any nature in INB will not be available; likewise SSB;
- Prospective Students—Online Application for Admission will not be available.
Banner (and its ancillary systems) should be restored by Monday, December 31 2012.
The Office of Information Technology apologizes for any inconvenience that may be caused by this unavoidable service interruption. Should you have any questions or concerns regarding this effort, please feel free to contact Michael Rogers, Manager, Network Architecture and Services at Michael.Rogers@udc.edu or 202.274.5986.
For more information on the overall IT System Upgrade, please visit: www.udc.edu/upgrade.