I'm locked out of my Self Service Banner (SSB) account. How do I get this resolved?
As of June 2014 IT no longer supports logging directly into Self Service banner. Users are to now use myUDC to access self-service banner. Users can find links to self-service banner by clicking on the Employee tab in myUDC then clicking “Self-Service Banner.” IT will reset your account for you, however, you will need to access the account using your myUDC credentials. To have it reset so that you can regain access is to submit a ticket to the University’s HelpHub or contact the HelpHub at 202.274.5941. You will need your full name, username, and University ID number.